Privacy Policy

Last Updated: February 23, 2026

1. Introduction

Welcome to CharterX (“we,” “our,” or “us”). We are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by CharterX when you visit our pre-launch website located at gocharterx.com (the “Site”) and when you sign up for our early access waitlist.

2. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected when you interact with our Site.

  • Information You Provide to Us: When you join our early access waitlist, we collect your email address, your designation (Customer or Operator), and any other contact information you choose to provide.
  • Information Collected Automatically: When you visit the Site, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, and interaction with our Site (such as clicks and time spent on pages). We may use cookies and similar tracking technologies to collect this data.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Waitlist Management: To manage our early access queue, send you invitations, and update you on the status of the CharterX platform launch.
  • Communication: To respond to your inquiries and send you marketing communications, updates, and news regarding CharterX (you may opt out of these at any time).
  • Analytics and Improvement: To understand how visitors use our Site, improve our user experience, and monitor the performance of our marketing campaigns.

4. Sharing of Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share data with trusted third-party vendors who perform services on our behalf, such as email delivery (e.g., Mailchimp, SendGrid), CRM management, and website hosting.
  • Corporate Affiliates: We may share information with our parent company, subsidiaries, or affiliates (including ETI Limo & Charter) for operational and strategic purposes.
  • Legal Requirements: We may disclose your information if required to do so by law, or in response to a subpoena, court order, or other legal request.

5. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Choices and Rights

  • Opt-Out: You may opt out of receiving promotional emails from us by following the “unsubscribe” instructions in those emails.
  • Data Access/Deletion: Depending on your jurisdiction (such as residents of California under the CCPA), you may have the right to request access to or deletion of your personal data. To make such a request, please contact us at the email provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Last Updated” date at the top of this policy and, if applicable, by sending an email notification to waitlist members.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Email: [privacy@gocharterx.com] Address: [CharterX and Enterprise Transportation Inc. / 419 N. Weidner Road, San Antonio, TX 78233]